Software & technology
AI employees that triage support, qualify leads, and keep operations moving.
USE CASES
Built for Software & technology — and your stack.
Nairon’s agents own the jobs that clog your day — right inside the software you already run on.
Support triaged the moment it lands
Hive reads every inbound ticket, tags and routes it, answers the common ones, and escalates the rest — so your team stays on the hard problems.
WORKS WITH
Triage every ticket
Inbound support tagged, prioritized, and routed — common questions answered from your docs instantly.
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Draft replies for review
Escalate only what needs an engineer
Tickets
58 handled today
TICKET
TYPE
#3021 · Login loop
Checking status…
Support
#3044 · Billing mismatch
Pulling account…
Billing
#3050 · API 500s
Escalating…
Incident
#3055 · Feature request
Logging…
Product
Leads qualified and followed up
Hive reads every inbound lead, enriches and qualifies it, drafts the reply, and keeps the CRM current — so no opportunity goes cold.
WORKS WITH
Qualify every inbound lead
Enriched, scored against your ICP, and answered — with the CRM updated the moment they write in.
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Draft the follow-up
Keep the pipeline current
Work today’s inbound demo requests
Inbound_Leads.csv
12 leads qualified
1
Qualified 19 inbound leads
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Enriched and scored against your ideal-customer profile, with a drafted reply for each.
Dismiss
Review
⌃
2
CRM updated — 19 records
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3
Follow-ups scheduled — 12
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Incidents escalated to the right on-call
When something breaks, Hive triages the incident, pages the right on-call engineer, and keeps the customer and status page updated until it’s resolved.
WORKS WITH
Page the right on-call
Incident triaged by service and severity, the correct on-call engineer paged with context attached.
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Keep customers updated to resolution
2:41 PM
Incident · API 500s
Payments service · sev-2
Paging engineer
Sam Ellison
On-call · platform
Acknowledged · investigating
ACK 2:43 PM
Message
Call on-call
Escalated by Nova · just now
FAQ
Common questions
Everything you need to know about Nairon for software & technology.
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AI employees built around your workflows, deployed inside your existing systems.
2125 Biscayne Blvd
Miami, FL 33137
United States
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