Agent 01
Front-line Agent
What it does
- Answers common questions instantly
- Handles repeat tickets end to end
- Works inside your helpdesk
- Keeps wait times short
AI Employees That Resolve Your Support Queue
Custom AI employees triage, draft, and resolve tickets inside your helpdesk, with a human in the loop on every escalation. No migrations, no new tools for your team to learn.
Works with the tools you already use
Use cases
Three AI employees Customer Support teams put to work from day one.
Agent 02
Escalation Assistant
What it does
- Drafts replies for tough tickets
- Gathers the context a human needs
- Routes to the right team
- Follows up to close the loop
Agent 03
Knowledge Helper
What it does
- Spots gaps in your help docs
- Drafts new answers
- Keeps articles up to date
- Surfaces the right doc per ticket
FAQ
Customer Support,
answered
How AI employees work for teams like yours. Still curious? Talk to the founder.
It owns a real workflow end to end, not just a single task. For customer support teams that typically means a Front-line Agent that answers common questions instantly and handles repeat tickets end to end; a Escalation Assistant that drafts replies for tough tickets and gathers the context a human needs; a Knowledge Helper that spots gaps in your help docs and drafts new answers. Each one is custom-built around how your team already works, with a human approving anything sensitive.
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